This highly informational product allows Employers, Plan Participants and Healthcare Providers direct access to benefit plan information 24/7. It provides detailed information on claims, benefits and much more.
Employer Features:
- Export current member eligibility reports
- View employee benefits, claim status and benefit accumulators
- View and print Plan Documents
- Download customized forms
- Links to customer service and online help
- Secure username & password assignment
- Contact our office today to set up online access
Plan Participant Features:
- View detailed claim status and claims history
- View and print Explanation of Benefits (EOB)
- View current benefit accumulators (Deductible and Out of Pocket)
- Download documents needed to resolve pended claims
- Submit claim specific questions directly to our Claims Department
- View eligibility and enrollment information
- Download enrollment and change applications
- Submit name and address changes directly to our Eligibility Department
- Order additional/replacement ID cards
- View and print Plan Documents
- Search for a participating provider with direct links to your PPO Network(s)
- Click here to log on and create an account
Provider Features:
- View member benefits, claim status and benefit accumulators
- Link multiple TINs to one account
- Submit questions directly to our Claims Department
- Links to customer service and online help
- Click here to log on and create an account
