Superior Customer Service
- Personalized claims administration
- Direct access to assigned Claims Analyst and Eligibility Specialist
- ID cards are generated in-house
- Claims are NOT auto-adjudicated; ALL claims are reviewed in-house by experienced Claims Analysts
- Consistent 5 to 7 day claims turnaround time
- Preferred Online Services featuring claims history, EOB's and benefit information available 24/7 for all plan participants and employers
- 24/7 provider access to benefits, eligibility and claim status; our fully automated fax-back system provides written verification of benefits, eligibility and deductible satisfaction.